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MKS Instruments Service and Support

MKS is committed to providing the very best support possible. Our customers have unique service needs, and we offer a variety of service options to support them.
Download this brochure, and learn more about MKS Comprehensive Customer Care Programs.

24/7 Technical Support

800-227-8766
978-284-4000 (outside the USA),
877-464-2789 (24/7 technical assistance in the USA)

  • Telephone troubleshooting and support
  • Applications assistance
  • Installation assistance
  • NIST traceable calibration
  • Service and repair
  • Extended service contracts

Repair and Calibration

MKS repairs and calibrates pressure instruments and analog & digital mass flow controllers, services advanced materials subsystems and provides complete RGA service and support. learn .more . . .

Use the RMA/Customer Support Form now.

Download the MKS Health & Safety Form
(this form must be completed and included with equipment being sent to us)

Field Service

If you don't have time to send your instruments off-site, on-site calibration services can be performed by one of our trained service experts. learn .more . . .

Find the MKS Service Center nearest you.

Training

Sharpen your knowledge of vacuum technology and instrumentation with intensive, hands-on training from MKS. We offer a variety of educational programs for companies interested in on-site and on-line training as well as custom training options to suit your needs. learn .more . . .

Contact MKS Training now.

Other Technical Support Resources:

Need more help?

Contact an MKS Service Specialist by sending an email to MKS or call:

800-227-8766
978-284-4000 (outside the USA),
877-464-2789 (24/7 technical assistance in the USA).

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